Office of Service Quality (OSQ)

Service Quality

The Office of Service Quality is devoted to assisting parents and community members by linking them to available resources, providing accurate information and resolving concerns in a caring, helpful and professional manner. This office works cooperatively with parent organizations and community groups to foster an understanding of available school programs and services while maintaining and enhancing communication between schools and community stakeholders.


The Service Quality Office is comprised of a Director, three Assistant Directors and one Coordinator. Assistant Directors look forward to offering assistance with any of your school operational concerns.


A positive interaction not only provides a good first impression, but can also lead to a good working relationship between the school and the home.