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         Types of Calls and
                       Video-Conferencing Bridging Services

 
 

 

 
 

 

 






 

Okay, so you want to schedule a videoconference, great! Here are some helpful hints and factoids and, of course, who to call in order to prepare and or execute a successful videoconference. If you were looking for an audio-conference you are on the wrong flight, so please return to the menu. For the rest of our passengers please feel free to roam the web page as the captain has turned off the seat belt sign.   

MULTIPOINT CALLS
A multipoint call is a call with three or more sites connected.  To connect a multipoint call, the use of a bridge is necessary.  The School Board of Broward County utilizes its own bridge.  The bridge is a physical piece of equipment as well as software. 

Multipoint calls can be arranged in advance and can be preset so that the bridge will automatically dial out to the participating sites at a given time to connect.  The call can also be set to disconnect or participants can opt out or end their connection to the call at any time. We are in the midst of upgrading our current 32 port (users) bridge to support up to 128 ports (users) using either IP or ISDN connections or a combination of both.

MANAGEMENT UTILITIES
Utilizing systems management applications, Conferencing Services is able to remotely manage multipoint videoconferencing calls and their endpoints. Should a problem arise during a videoconferencing call, the bridge captain can refocus resources to diagnose and initiate remote support.  Additionally, this application allows us to continuously monitor the status and well being of the endpoints and supporting infrastructure. The remote support functionality can for example reconnect the video call remotely and or troubleshoot technical issues should they arise.  Conferencing Services can also “push out” new phone directories and software updates remotely to sites.

Value Added Services:
If you are doing a point-to-point call that will be done on an on-going basis, we have software that can be programmed to automatically connect point-to-point calls.  In other words, your point-to-point calls can be automatically scheduled so that when you walk into the room the conference call has been dialed and connected.

To arrange bridging services through ETS, call Conferencing Services  at 754 321-0484.

Thanks and have a safe flight