IT Service Desk | Software

TRAINING SELF SERVICE CENTER

The IT Service Desk provides technical support for District licensed software. Support is defined as downloading, installing, configuring, and basic troubleshooting. These items can be found in the Software Management Module at:  http://www.broward.k12.fl.us/techstandards/si_software.htm

For help with features and functions and for assistance with non-supported software, it is recommended touse the "Help" menu within the application. In addition, manufacturer's web sites have many resources available such as online tutorials, FAQs, Knowledge Library, User Forums, Troubleshooting tips and Tricks.

Please visit these web sites for additional support:

Adobe

Atomic Learning

• Atomic Learning Update 2010
• AL Getting Started Guide 2010
  

FileMaker

Microsoft Office