Welcome!
Welcome to the IT Service Desk website! Our website offers a huge amount of technical information and we have worked diligently to organize it so that you can find what you're looking for quickly and navigate the site efficiently. Please spend a few minutes to explore the web site's redesigned navigation and structure. We are dedicated to making your experience on this site as rewarding and fluid as possible. If you have a technical question or believe there is a problem with the functionality of the site, please contact us.
Please Note: Specific technical information that requires authorization, such as key codes, is secured within the District's TLC Conference on CAB.
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News & Alerts
- ATTENTION ALL SAP USERS! To better serve all of our customers, effective July 1, 2012 the ERP/SAP Support Center consolidated with the IT Service Desk. Please read the document.
- HURRICANE PROCEDURES
- SUMMER MAINTENANCE TIPS
- TECHNOLOGY ROLES AND CONTACTS
IT has a new process to identify the technology roles/contacts. The new process will require each school/department to enter their contacts into SAP. Technology Contacts must be updated in SAP every time there are staff changes throughout the school year. IT will run SAP reports on a regular basis to update administrative access where necessary. Individual forms will no longer be used to add/remove staff. For further information, please click HERE.
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The Mission of the IT Service Desk is to deliver customer-focused technical support to schools and departments.
The Vision is to deliver quality service and provide information and support that will boost employee productivity, promote customer satisfaction, and enable continuous improvement of our customers' knowledge as it relates to technology. |
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IT Newsletters
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