School Name Forest Hills ES (2631) School Year 2018 - 2019 The environment or culture in which engaging programs take place must consider and plan for: families to feel welcomed,
valued, and respected by program staff; two-way communication and relationship building with families are adapted to meet
changing family and community circumstances; opportunities are provided for family support and development through the family
partnership process and through intentional parent/family peer groups within the program and community. Strategy Review Customer Service expectations with staff. Due Date 30 Days (From School Start) The objective of the Forest Hills Customer Service Plan is to provide all staff with practical tips on customer service, and to help increase positive interactions between staff and all other stakeholders. Derrick Huff 10/23/2018 Provide exceptional customer service to families and community stakeholders Nadia Clarke 5/4/2018 Administration: Barbara Rothman- Principal; Derrick Huff- Assistant Principal Derrick Huff 10/23/2018 Instructional Staff / Support Staff/ Teacher Assistants Derrick Huff 10/23/2018 Front Office Staff - Anne Pekrol, Phyllis Loss, Lisa Lopez, Jennifer Cassara Derrick Huff 10/23/2018 Facilities Staff - Reggie Daniels (Head), Michael Lynn (Asst. Head), Martha Castano, Gloria Garcia Derrick Huff 10/23/2018 Food & Nutrition Staff- Myosha Moreland (Manager); Lavelle Jackson, Tammy Paulk, Lily Zheng, and Lossa Beauplant Derrick Huff 10/23/2018 Forest Hills will measure progress through parent and community surveys, input from School Advisory Council, school Faculty Council, and through a suggestion box in the front office. Derrick Huff 10/23/2018 Derrick Huff 10/30/2018 Derrick Huff 10/23/2018 Strategy Connect families with school, district and local community resources. Due Date Upload documents by the fifth week of each quarter
To bridge the cultural gap between families and staff by developing a deeper understanding of all cultures of families attending Forest Hills Elementary. Derrick Huff 10/23/2018 Provide ongoing updated relevant resources to families and the community Nadia Clarke 5/4/2018 School-wide goal - All Staff Derrick Huff 10/23/2018 All Forest Hills Staff Derrick Huff 10/23/2018 Barbara Rothman - Principal Derrick Huff 10/23/2018 Derrick Huff - Assistant Principal Derrick Huff 10/23/2018 Parent/Stakeholder Surveys; School-wide parental feedback Derrick Huff 10/23/2018 Derrick Huff 11/1/2018 Strategy Recognize the cultural uniqueness of families served in the school/community. Due Date Between the 5th and 6th week of school
Provide ongoing updated relevant resources to families and the community. Derrick Huff 10/23/2018 FACE Resource Space located in the Forest Hills front office. Derrick Huff 10/23/2018 Bridge the Cultural Gap between Families & Staff Nadia Clarke 5/4/2018 Barbara Rothman - Principal Derrick Huff 10/23/2018 Derrick Huff - Assistant Principal Derrick Huff 10/23/2018 Constantly updating our brag board, daily "Power of 3" shout outs on morning and afternoon announcements, and teacher feedback on student progress as students meet their individual goals. Derrick Huff 10/23/2018 Derrick Huff 11/1/2018 Strategy Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school. Due Date Monthly
Power of 3- announced on students caught going above and beyond Derrick Huff 10/23/2018 Provide incentives to maintain a positive school environment Nadia Clarke 5/4/2018 Barbara Rothman - Principal Derrick Huff 10/23/2018 Derrick Huff - Assistant Principal Derrick Huff 10/23/2018 All Staff at Forest Hills Derrick Huff 10/23/2018 Student data, classroom walk-throughs, iReady data, staff going above and beyond. Derrick Huff 10/23/2018 Derrick Huff 10/23/2018 Derrick Huff 10/23/2018 Strategy Share Social and Emotional Learning Competencies with families. Due Date 1st Semester
Provide tiered support for Social Emotional Learning schoolwide at Forest Hills. Derrick Huff 10/23/2018 Provide tiered support for Social Emotional Learning Nadia Clarke 5/4/2018 All Staff at Forest Hills Elementary Derrick Huff 10/23/2018 Derrick Huff - Assistant Principal Derrick Huff 10/23/2018 Cara Aiello - Guidance Counselor Derrick Huff 10/23/2018 Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS evidenced in SIP, Positive Behavior Plan (SPBP), RtI Action Plan, Attendance Plan Derrick Huff 10/23/2018 Derrick Huff 10/23/2018 Strategy Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS evidenced in SIP, Positive Behavior Plan (SPBP), RtI Action Plan, Attendance Plan Due Date Daily Provide tiered support for Social Emotional Learning as evidenced by daily use of LEAPS, RtI, and other supported strategies.
Documentation for this strategy will be evidenced under Best Practice 2 RtI Action Plan and embedded activities in the Behavior and Attendance Plans.
FACE Plan
Engagement Goal
Review Customer Service expectations with staff.
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Connect families with school, district and local community resources.
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Recognize the cultural uniqueness of families served in the school/community.
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Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school.
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Staff Recognition- During monthly staff meetings
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Share Social and Emotional Learning Competencies with families.
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Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS