FACE Plan

School Name

Miramar HS (1751)

School Year

2018 - 2019

Engagement Goal

The environment or culture in which engaging programs take place must consider and plan for: families to feel welcomed, valued, and respected by program staff; two-way communication and relationship building with families are adapted to meet changing family and community circumstances; opportunities are provided for family support and development through the family partnership process and through intentional parent/family peer groups within the program and community.

 


 

Review Customer Service expectations with staff.

Strategy Review Customer Service expectations with staff.

Customer Service (PDF)

Due Date 30 Days (From School Start)

 

Objective Added By Date

Provide exceptional customer service to families and community stakeholders

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

Entire Faculty & Administration

Cristina Selvidge

10/10/2018

 

Way(s) to Measure Progress Added By Date

Face to Face Feedback & Customer Service Survey Results

Cristina Selvidge

10/10/2018

 

File Name Added By Uploaded Date

Clerical-General-Guidelines.pdf

Cristina Selvidge

10/10/2018

Parent-Teacher-Conference-Tips.docx

Cristina Selvidge

10/10/2018

 


 

Connect families with school, district and local community resources.

Strategy Connect families with school, district and local community resources.

Programs and Services Checklist(PDF)

Due Date Upload documents by the fifth week of each quarter

 

Objective Added By Date

Update parent information and resources in the welcome center as well as the school website.

Shamarli Johnson

10/25/2018

Provide ongoing updated relevant resources to families and the community

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

SAF and PTSA

Shamarli Johnson

10/25/2018

Technology Support team

Shamarli Johnson

10/18/2018

Guidance and Administration

Cristina Selvidge

10/10/2018

 

Way(s) to Measure Progress Added By Date

Monitor website activity and email notifications/concerns

Shamarli Johnson

10/18/2018

Face to Face Feedback & Customer Service Survey Results

Cristina Selvidge

10/10/2018

 

File Name Added By Uploaded Date

Oct-18_19-VIP-Newsletter--.pdf

Cristina Selvidge

10/10/2018

September-18_19-VIP-Newsletter-.pdf

Cristina Selvidge

10/10/2018

Welcome-Center-2.jpg

Cristina Selvidge

10/10/2018

Welcome-Center-1.jpg

Cristina Selvidge

10/10/2018

Welcome-Center-3.jpg

Cristina Selvidge

10/10/2018

 


 

Recognize the cultural uniqueness of families served in the school/community.

Strategy Recognize the cultural uniqueness of families served in the school/community.

Cultural Awareness (PDF)

Due Date Between the 5th and 6th week of school

 

Objective Added By Date

Bridge the Cultural Gap between Families & Staff  

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

Guidance & Administration

Cristina Selvidge

10/10/2018

 

Way(s) to Measure Progress Added By Date

Face to Face Feedback & Customer Service Survey Results

Cristina Selvidge

10/10/2018

 

File Name Added By Uploaded Date

Know-Your-Students.docx

Cristina Selvidge

10/10/2018

 


 

Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school.

Strategy Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school.

Catch Them Being Great (PDF)

Due Date Monthly

 

Objective Added By Date

Recognize faculty and staff members for exceptional customers service and or commitement to students beyond the everyday expectations.

Shamarli Johnson

10/25/2018

Provide incentives to maintain a positive school environment

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

Shamarli Johnson

Shamarli Johnson

10/25/2018

 

Way(s) to Measure Progress Added By Date

Monthly nominations and survey results

Shamarli Johnson

10/25/2018

 

File Name Added By Uploaded Date

Catch-Them-Being-Good.pdf

Shamarli Johnson

10/25/2018

 


 

Share Social and Emotional Learning Competencies with families.

Strategy Share Social and Emotional Learning Competencies with families.

SEL competencies (PDF)

Due Date 1st Semester

 

Objective Added By Date

Provide tiered support for Social Emotional Learning 

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

PASL instructors, Counseling department, and mentoring programs, SAC chairs

Shamarli Johnson

10/25/2018

 

Way(s) to Measure Progress Added By Date

Family Survey.

Shamarli Johnson

10/25/2018

 

File Name Added By Uploaded Date

1751_09072018_PASL-Implementation-Plan-2018-2019-(1).pdf

Sabine Seide

10/26/2018

Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS

Strategy Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS evidenced in SIP, Positive Behavior Plan (SPBP), RtI Action Plan, Attendance Plan

Due Date Daily

Provide tiered support for Social Emotional Learning as evidenced by daily use of LEAPS, RtI, and other supported strategies. Documentation for this strategy will be evidenced under Best Practice 2 RtI Action Plan and embedded activities in the Behavior and Attendance Plans.