FACE Plan

School Name

Pembroke Pines ES (1221)

School Year

2018 - 2019

Engagement Goal

The environment or culture in which engaging programs take place must consider and plan for: families to feel welcomed, valued, and respected by program staff; two-way communication and relationship building with families are adapted to meet changing family and community circumstances; opportunities are provided for family support and development through the family partnership process and through intentional parent/family peer groups within the program and community.

 


 

Review Customer Service expectations with staff.

Strategy Review Customer Service expectations with staff.

Customer Service (PDF)

Due Date 30 Days (From School Start)

 

Objective Added By Date

Expand concept of Customer Service by focusing on key elements listed below.

Recognize and accept parents as partners in children's care and education.

Respect and value parents as people and actively listen to what they say.

Respond and act promptly and sincerely to answer their questions and solve problems.

Research and study child and family issues in the community and support professional development.

Resolve and work together with parents to resolve any concerns and problems.

Re-establish trust if trust falters, and communicate often, keep promises, and demonstrate integrity.

Lisa Rodriguez

10/15/2018

Provide exceptional customer service to families and community stakeholders

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

Dr. Suzanne Clarke

Lisa Rodriguez

10/15/2018

 

File Name Added By Uploaded Date

PPE-Customer-Service-PD.pdf

Diane Vaala

10/17/2018

 


 

Connect families with school, district and local community resources.

Strategy Connect families with school, district and local community resources.

Programs and Services Checklist(PDF)

Due Date Upload documents by the fifth week of each quarter

 

Objective Added By Date

Provide ongoing updated relevant resources to families and the community

Nadia Clarke

5/4/2018

 

File Name Added By Uploaded Date

programs-services.pdf

Diane Vaala

10/15/2018

FACE-board-PPE.jpg

Diane Vaala

10/15/2018

 


 

Recognize the cultural uniqueness of families served in the school/community.

Strategy Recognize the cultural uniqueness of families served in the school/community.

Cultural Awareness (PDF)

Due Date Between the 5th and 6th week of school

 

Objective Added By Date

Bridge the Cultural Gap between Families & Staff  

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

Administration

Diane Vaala

10/15/2018

 

File Name Added By Uploaded Date

strategy3_CulturalAwareness.pdf

Diane Vaala

10/15/2018

 


 

Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school.

Strategy Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school.

Catch Them Being Great (PDF)

Due Date Monthly

 

Objective Added By Date

Provide incentives to maintain a positive school environment

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

Administration

Diane Vaala

10/15/2018

 

File Name Added By Uploaded Date

strategy4_CatchthemBeingGreat.pdf

Diane Vaala

10/15/2018

 


 

Share Social and Emotional Learning Competencies with families.

Strategy Share Social and Emotional Learning Competencies with families.

SEL competencies (PDF)

Due Date 1st Semester

 

Objective Added By Date

Social Emotional Learning Competencies and School Objectives enable students to see themselves and others in a positive light, manage emotions, set and achieve goals and solve problems they encounter effectively.

Diane Vaala

10/24/2018

Provide tiered support for Social Emotional Learning 

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

Administration

Diane Vaala

10/24/2018

 

File Name Added By Uploaded Date

SEL-competencies.pdf

Diane Vaala

10/26/2018

Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS

Strategy Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS evidenced in SIP, Positive Behavior Plan (SPBP), RtI Action Plan, Attendance Plan

Due Date Daily

Provide tiered support for Social Emotional Learning as evidenced by daily use of LEAPS, RtI, and other supported strategies. Documentation for this strategy will be evidenced under Best Practice 2 RtI Action Plan and embedded activities in the Behavior and Attendance Plans.