School Name Pembroke Pines ES (1221) School Year 2018 - 2019 The environment or culture in which engaging programs take place must consider and plan for: families to feel welcomed,
valued, and respected by program staff; two-way communication and relationship building with families are adapted to meet
changing family and community circumstances; opportunities are provided for family support and development through the family
partnership process and through intentional parent/family peer groups within the program and community. Strategy Review Customer Service expectations with staff. Due Date 30 Days (From School Start) Expand concept of Customer Service by focusing on key elements listed below. Respect and value parents as people and actively listen to what they say. Respond and act promptly and sincerely to answer their questions and solve problems. Research and study child and family issues in the community and support professional development. Resolve and work together with parents to resolve any concerns and problems. Re-establish trust if trust falters, and communicate often, keep promises, and demonstrate integrity. Lisa Rodriguez 10/15/2018 Provide exceptional customer service to families and community stakeholders Nadia Clarke 5/4/2018 Dr. Suzanne Clarke Lisa Rodriguez 10/15/2018 Diane Vaala 10/17/2018 Strategy Connect families with school, district and local community resources. Due Date Upload documents by the fifth week of each quarter
Provide ongoing updated relevant resources to families and the community Nadia Clarke 5/4/2018 Diane Vaala 10/15/2018 Diane Vaala 10/15/2018 Strategy Recognize the cultural uniqueness of families served in the school/community. Due Date Between the 5th and 6th week of school
Bridge the Cultural Gap between Families & Staff Nadia Clarke 5/4/2018 Administration Diane Vaala 10/15/2018 Diane Vaala 10/15/2018 Strategy Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school. Due Date Monthly
Provide incentives to maintain a positive school environment Nadia Clarke 5/4/2018 Administration Diane Vaala 10/15/2018 Diane Vaala 10/15/2018 Strategy Share Social and Emotional Learning Competencies with families. Due Date 1st Semester
Social Emotional Learning Competencies and School Objectives enable students to see themselves and others in a positive light, manage emotions, set and achieve goals and solve problems they encounter effectively. Diane Vaala 10/24/2018 Provide tiered support for Social Emotional Learning Nadia Clarke 5/4/2018 Administration Diane Vaala 10/24/2018 Diane Vaala 10/26/2018 Strategy Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS evidenced in SIP, Positive Behavior Plan (SPBP), RtI Action Plan, Attendance Plan Due Date Daily Provide tiered support for Social Emotional Learning as evidenced by daily use of LEAPS, RtI, and other supported strategies.
Documentation for this strategy will be evidenced under Best Practice 2 RtI Action Plan and embedded activities in the Behavior and Attendance Plans.
FACE Plan
Engagement Goal
Review Customer Service expectations with staff.
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Recognize and accept parents as partners in children's care and education.
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Connect families with school, district and local community resources.
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Recognize the cultural uniqueness of families served in the school/community.
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Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school.
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Share Social and Emotional Learning Competencies with families.
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Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS