School Name Cooper City ES (1211) School Year 2018 - 2019 The environment or culture in which engaging programs take place must consider and plan for: families to feel welcomed,
valued, and respected by program staff; two-way communication and relationship building with families are adapted to meet
changing family and community circumstances; opportunities are provided for family support and development through the family
partnership process and through intentional parent/family peer groups within the program and community. Strategy Review Customer Service expectations with staff. Due Date 30 Days (From School Start) At Cooper City Elementary School, we strive for exceptional customer service to our families and community stakeholders. First and foremost, for the upcoming school year, our clerical staff will undergo customer service training. We will be hiring a new secretary who has been through the Ritz Carlton customer service training. We review customer surveys from parents, staff, and students each year to improve on our deficient areas. In addition, we utilize continuous improvement through monthly meetings with our stakeholders (SAC, SAF, Clerical, Custodians, Cafeteria....). Monica Schlosser 10/17/2018 Provide exceptional customer service to families and community stakeholders Nadia Clarke 5/4/2018 Monica Schlosser Principal, Silvio Pruneda Assistant Principal Monica Schlosser 10/17/2018 Through monthly meetings with stakeholders, through improved customer service surveys yearly Monica Schlosser 10/17/2018 Monica Schlosser 2/26/2019 Strategy Connect families with school, district and local community resources. Due Date Upload documents by the fifth week of each quarter
Provide ongoing updated relevant resources to families and the community Nadia Clarke 5/4/2018 Monica Schlosser 2/26/2019 Strategy Recognize the cultural uniqueness of families served in the school/community. Due Date Between the 5th and 6th week of school
By the end of the 2018-2019 school year, 100% of staff will be trained through the Equity Liaison in order to bridge the gap between families and staff. Our plan will be created during the summer and will be uploaded once completed. In addition, we hold monthly meetings to bring our stakeholders together to discuss our school improvement plan, academic achievements, as well as growth potential areas. Next year we will be hosting Hispanic Heritage Month, Women's Month, Black History Month contests for a better understanding of cultural heritage. Monica Schlosser 10/17/2018 Bridge the Cultural Gap between Families & Staff Nadia Clarke 5/4/2018 Monica Schlosser principal, Silvio Pruneda assistant principal, Connie Gwaltney, Equity Liason Monica Schlosser 10/17/2018 Monica Schlosser 2/26/2019 Strategy Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school. Due Date Monthly
Teachers will receive weekly shout outs in a school wide newsletter to create a positive morale. Our school will be participating in the Social Emotional Learning program It Starts with Hello to create a positive school climate. Students will also take part in our Strive for 45 program, encouraging strong efforts in i-Reay usage and rewarding excellent cademic achievement. Monica Schlosser 10/17/2018 Provide incentives to maintain a positive school environment Nadia Clarke 5/4/2018 Monica Schlosser 2/26/2019 Strategy Share Social and Emotional Learning Competencies with families. Due Date 1st Semester
Provide tiered support for Social Emotional Learning Nadia Clarke 5/4/2018 Monica Schlosser 2/26/2019 Strategy Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS evidenced in SIP, Positive Behavior Plan (SPBP), RtI Action Plan, Attendance Plan Due Date Daily Provide tiered support for Social Emotional Learning as evidenced by daily use of LEAPS, RtI, and other supported strategies.
Documentation for this strategy will be evidenced under Best Practice 2 RtI Action Plan and embedded activities in the Behavior and Attendance Plans.
FACE Plan
Engagement Goal
Review Customer Service expectations with staff.
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Connect families with school, district and local community resources.
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Recognize the cultural uniqueness of families served in the school/community.
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Person or Group Name
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Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school.
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File Name
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Share Social and Emotional Learning Competencies with families.
Objective
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File Name
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Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS