FACE Plan

School Name

Lloyd Estates ES (1091)

School Year

2018 - 2019

Engagement Goal

The environment or culture in which engaging programs take place must consider and plan for: families to feel welcomed, valued, and respected by program staff; two-way communication and relationship building with families are adapted to meet changing family and community circumstances; opportunities are provided for family support and development through the family partnership process and through intentional parent/family peer groups within the program and community.

 


 

Review Customer Service expectations with staff.

Strategy Review Customer Service expectations with staff.

Customer Service (PDF)

Due Date 30 Days (From School Start)

 

Objective Added By Date

All School Personell will provide exceptional customer servide to families and community stakeholders by making them feel welcomed and making sure their needs are met in a timely manner. 

Luisa Hanfling

10/26/2018

Provide exceptional customer service to families and community stakeholders

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

All School Staff

Luisa Hanfling

10/26/2018

All School Staff

Luisa Hanfling

10/15/2018

 

Way(s) to Measure Progress Added By Date

Progress will be measured by surveys and feedback from parents and community stakeholders. Surveys will include the Annual Customer Service Survey.

Luisa Hanfling

10/26/2018

Progress will be measured by surveys and feedback from parents and community stakeholders. Surveys will include the Annual Customer Service Survey.

Luisa Hanfling

10/15/2018

 

File Name Added By Uploaded Date

Office-Parent-LInk.PNG

Luisa Hanfling

10/26/2018

 


 

Connect families with school, district and local community resources.

Strategy Connect families with school, district and local community resources.

Programs and Services Checklist(PDF)

Due Date Upload documents by the fifth week of each quarter

 

Objective Added By Date

Lloyd Estates will provide ongoing resources to families and the community when they attend family night as well as our SAC meetings.

Luisa Hanfling

10/26/2018

Provide ongoing updated relevant resources to families and the community

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

Support Staff

Luisa Hanfling

10/15/2018

Shawn Allen, Marilyn Guirand, Luisa Hanfling, Vivian Rowe, Deborah Holdren, Deshaun Sweet, Caroline Reidy

Marilyn Guirand

10/11/2018

 

Way(s) to Measure Progress Added By Date

The progress will be measured by conducting monthly meetings with the FACE team in order to discuss the customer service process at the school. At the meeting we will brainstorm ideas on how to better serve our stakeholders.

Marilyn Guirand

10/18/2018

 

File Name Added By Uploaded Date

Math-O-Ween-(1).docx

Luisa Hanfling

10/26/2018

 


 

Recognize the cultural uniqueness of families served in the school/community.

Strategy Recognize the cultural uniqueness of families served in the school/community.

Cultural Awareness (PDF)

Due Date Between the 5th and 6th week of school

 

Objective Added By Date

Bridge the Cultural Gap between Families & Staff  

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

All School Staff

Luisa Hanfling

10/15/2018

 

Way(s) to Measure Progress Added By Date

Progress will be measued by student and parent participation during academic family events. In addition, we will analyze our Customer Service Satisfaction Survey results.

Luisa Hanfling

10/15/2018

 

File Name Added By Uploaded Date

Newsletter-LLoyd.pdf

Luisa Hanfling

10/26/2018

 


 

Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school.

Strategy Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school.

Catch Them Being Great (PDF)

Due Date Monthly

 

Objective Added By Date

We will use the "Touchdown Tuesday" program to recognize individuals that are supporting school improvement efforts, using effective instructional strategies, and producing academic gains.

Luisa Hanfling

10/15/2018

Provide incentives to maintain a positive school environment

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

Administration

Luisa Hanfling

10/15/2018

 

Way(s) to Measure Progress Added By Date

Progress will be measured by the number of teachers recognized monthly.

Deshaun Sweet

10/15/2018

 

File Name Added By Uploaded Date

Touchdown-Tuesdays-October-9.docx

Deshaun Sweet

10/15/2018

 


 

Share Social and Emotional Learning Competencies with families.

Strategy Share Social and Emotional Learning Competencies with families.

SEL competencies (PDF)

Due Date 1st Semester

 

Objective Added By Date

Provide tiered support for Social Emotional Learning 

Nadia Clarke

5/4/2018

 

Person or Group Name Added By Date

Vivian Rowe

Marilyn Guirand

10/18/2018

 

Way(s) to Measure Progress Added By Date

The progress will be measured by monitoring the referral database to verify if the number of referrals are decreasing.

Marilyn Guirand

10/18/2018

Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS

Strategy Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS evidenced in SIP, Positive Behavior Plan (SPBP), RtI Action Plan, Attendance Plan

Due Date Daily

Provide tiered support for Social Emotional Learning as evidenced by daily use of LEAPS, RtI, and other supported strategies. Documentation for this strategy will be evidenced under Best Practice 2 RtI Action Plan and embedded activities in the Behavior and Attendance Plans.