School Name Pompano Beach ES (0751) School Year 2018 - 2019 The environment or culture in which engaging programs take place must consider and plan for: families to feel welcomed,
valued, and respected by program staff; two-way communication and relationship building with families are adapted to meet
changing family and community circumstances; opportunities are provided for family support and development through the family
partnership process and through intentional parent/family peer groups within the program and community. Strategy Review Customer Service expectations with staff. Due Date 30 Days (From School Start) Administration and all school staff will meet to reflect on past experiences related to customer service. They will then identify actions to improve the level of customer service. Stacey Brown 10/17/2018 Meet with office staff to set expectations for greeting and working with all families and stakeholders. Stacey Brown 10/17/2018 Provide surveys in front office for all guests and stakeholders to rate the customer service provided during their Pompano Beach Elem. experience. Stacey Brown 10/15/2018 Provide exceptional customer service to families and community stakeholders Nadia Clarke 5/4/2018 Jamie Ferguson Stacey Brown 10/17/2018 Shezette Blue-Small Stacey Brown 10/15/2018 Jamie Ferguson Stacey Brown 10/15/2018 Sally Skarveles Stacey Brown 10/15/2018 Customer Service Activity Stacey Brown 10/17/2018 Surveys available in front office Stacey Brown 10/15/2018 Stacey Brown 10/15/2018 Strategy Connect families with school, district and local community resources. Due Date Upload documents by the fifth week of each quarter
Meet once each quarter to identify needs of community and discuss available school/ community and discuss available school/community resources. Stacey Brown 10/17/2018 Convene a FACE Resource Team including administration, instructional staff, paraprofessionals, cafeteria, custodial, social worker, and guidance counselor to meet and discuss needs and services school can provide community. Stacey Brown 10/17/2018 Provide ongoing updated relevant resources to families and the community Nadia Clarke 5/4/2018 Mr. Hall Stacey Brown 10/17/2018 Programs and Services Checklist Stacey Brown 10/17/2018 Strategy Recognize the cultural uniqueness of families served in the school/community. Due Date Between the 5th and 6th week of school
Bridge the Cultural Gap between Families & Staff Nadia Clarke 5/4/2018 Administration Stacey Brown 10/17/2018 Culture Awareness documents will be completed Stacey Brown 10/17/2018 Stacey Brown 10/17/2018 Strategy Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school. Due Date Monthly
Maintain spotlight board to recognize teachers for outstanding or innovating work. Stacey Brown 10/17/2018 Provide incentives to maintain a positive school environment Nadia Clarke 5/4/2018 Instructional Coaches Stacey Brown 10/17/2018 Strategy Share Social and Emotional Learning Competencies with families. Due Date 1st Semester
Provide tiered support for Social Emotional Learning Nadia Clarke 5/4/2018 Guidance Counselor Stacey Brown 10/17/2018 SAC Minutes Stacey Brown 10/17/2018 Strategy Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS evidenced in SIP, Positive Behavior Plan (SPBP), RtI Action Plan, Attendance Plan Due Date Daily Provide tiered support for Social Emotional Learning as evidenced by daily use of LEAPS, RtI, and other supported strategies.
Documentation for this strategy will be evidenced under Best Practice 2 RtI Action Plan and embedded activities in the Behavior and Attendance Plans.
FACE Plan
Engagement Goal
Review Customer Service expectations with staff.
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Connect families with school, district and local community resources.
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Recognize the cultural uniqueness of families served in the school/community.
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Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school.
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Share Social and Emotional Learning Competencies with families.
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Person or Group Name
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Way(s) to Measure Progress
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Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS