School Name Sanders Park ES (0891) School Year 2018 - 2019 The environment or culture in which engaging programs take place must consider and plan for: families to feel welcomed,
valued, and respected by program staff; two-way communication and relationship building with families are adapted to meet
changing family and community circumstances; opportunities are provided for family support and development through the family
partnership process and through intentional parent/family peer groups within the program and community. Strategy Review Customer Service expectations with staff. Due Date 30 Days (From School Start) During the back-to-school faculty meeting, the "Providing Quality Customer Service" handout was distribtued to all faculty and staff. The principal, Ms. Nebeth reviewed expectations regarding providing stellar customer serive to ALL stakeholders (ie. Parents, students, colleagues, community partners, etc.). This expecation is required during classroom instruction, parent conferences, academic family nights, and through written communication with families. Anitra Fleming 10/15/2018 Provide exceptional customer service to families and community stakeholders Nadia Clarke 5/4/2018 Administration, Kimberly Tynes Anitra Fleming 10/15/2018 Kimberly Tynes/Karen Nesbeth Anitra Fleming 10/15/2018 Parent/Student/Staff Surveys Anitra Fleming 10/15/2018 Teacher/parent interaction, quarterly interim and report card check Anitra Fleming 10/15/2018 Anitra Fleming 10/15/2018 Strategy Connect families with school, district and local community resources. Due Date Upload documents by the fifth week of each quarter
Parents, students, and community stakeholders can access a variety of school, district, and local community resources in the front office F.A.C.E space. The F.A.C.E. space is updated frequently with current resources available to families. Anitra Fleming 10/15/2018 Provide ongoing updated relevant resources to families and the community Nadia Clarke 5/4/2018 Kimberly Tynes Anitra Fleming 10/15/2018 Each month the FACE space will be organized and and updated Anitra Fleming 10/15/2018 Anitra Fleming 10/15/2018 Strategy Recognize the cultural uniqueness of families served in the school/community. Due Date Between the 5th and 6th week of school
Based on the school's demographics, an assigned staff member has been identified and designated as a reosurce to assist families of all ethnicities (ie. Haitian-Creole & Hispanic, etc). In addition, parents were surveyed as a way to better understand the cultures represented within the school. Survey results were shared with faculty and staff. Anitra Fleming 10/15/2018 Bridge the Cultural Gap between Families & Staff Nadia Clarke 5/4/2018 Anitra Fleming 10/15/2018 Strategy Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school. Due Date Monthly
A Staff Shout-out board was created inside the teacher's lounge as a way to increase staff morale. The board is a way faculty and staff can compliment and thank each other throughout the day! Anitra Fleming 10/15/2018 Provide incentives to maintain a positive school environment Nadia Clarke 5/4/2018 Andrea Burney Anitra Fleming 10/15/2018 Anitra Fleming 10/15/2018 Strategy Share Social and Emotional Learning Competencies with families. Due Date 1st Semester
Social and emotional learning compentcies are shared with families during parent-teacher conferences & family academic nights. In addition, our school's guidance counselor meets with families to share additional SEL information and resources. Anitra Fleming 10/15/2018 Provide tiered support for Social Emotional Learning Nadia Clarke 5/4/2018 Classroom teachers/Guidance Counselor Anitra Fleming 10/15/2018 DMS Anitra Fleming 10/15/2018 Strategy Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS evidenced in SIP, Positive Behavior Plan (SPBP), RtI Action Plan, Attendance Plan Due Date Daily Provide tiered support for Social Emotional Learning as evidenced by daily use of LEAPS, RtI, and other supported strategies.
Documentation for this strategy will be evidenced under Best Practice 2 RtI Action Plan and embedded activities in the Behavior and Attendance Plans.
FACE Plan
Engagement Goal
Review Customer Service expectations with staff.
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Connect families with school, district and local community resources.
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Recognize the cultural uniqueness of families served in the school/community.
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Continue the "Catch Them Being..." program recognizing individuals supporting a positive environment/culture in your school.
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Person or Group Name
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File Name
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Share Social and Emotional Learning Competencies with families.
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Person or Group Name
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Way(s) to Measure Progress
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Engage in deliberate school-wide Social Emotional Learning (SEL) activities in LEAPS